1. How do I order your products? You can order by clicking on the SHOP link from the menu bar. You will be required to create an account or sign in. Upon check out you will be asked to choose your Payment Method. Credit Card or Debit Card Payments will be done via Paypal. For Bank Deposits, please email a copy of your bank deposit slip to [email protected]
BANK ACCOUNT NAME : QUIRKEE TRADING INC. BANK OPTIONS : BDO Account Number : 1550 226 671 BPI Account Number : 3201 039 346 China Bank Account Number : 242 020 1212
2. How do I pay for your products? Our available Payment Options are:
Chinabank, BDO, BPI Bank Deposit
BDO and BPI Express Mobile
Palawan Express
Credit / Debit Card payments via PayPal
Further details on the different Payment Options above will be sent to your e-mail after order confirmation. *Any bank or money transfer charges are shouldered by the customer
3. How long will it take before I receive my order? Shipment is done via Fastrack Courier. You can check the status of your shipment HERE
For Metro Manila: 3 - 5 days
For Provincial: 4 - 6 days
4. How much is Shipping? Shipping Rates:
For Metro Manila (including Laguna, Batangas, and Cavite) : P70
Please expect tracking numbers sent via text or e-mail one day after order has been picked up. Once item is picked up, it is the buyer's responsibility to track the order. It is not our responsibility to replace goods that are damaged during shipment. If no feedback is raised within 7 working days from the time the tracking number is sent, all orders are assumed delivered and received in good condition. Please double check your shipping information before finalizing your order. Customer will shoulder charges for wrong information.
5. Do you offer special rates for bulk orders? We offer special rates to workshop partners and resellers. For inquiries, please email [email protected] or visit the Got Passion Link followed by the Join Reseller Program link.
6. What is Arigato Rewards? Arigato Rewards by Tokyo Finds is our way of thanking our customers for supporting our brand. You will earn 1 point for every P1 spent on Tokyo Finds Online. Simply sign up to start earning points. We're giving you 100 points instantly upon sign up. You can even earn bonus points when you visit our page or share a post. Your accumulated points can be used to redeem products from Tokyo Finds Online. You can find more information about Arigato Rewards when you visit the SHOP link. A button will appear on the mid-right side of the screen.